Removing a team member instantly revokes their access.

How to remove a team member

1. Open the app and go to Business > Team.
2. Select the team member you want to remove.
3. Tap Remove.
4. Confirm with your PIN.

Their access is revoked immediately.

What happens after removal

• They can no longer log in to the Cashmatrix Business app.
• All pending POS transactions are redirected to the main account.
• Their transaction history remains in your records.
• They cannot access any business data.

Before removing a team member

• Review their recent transactions for any discrepancies.
• Collect any POS devices assigned to them.
• Transfer any pending tasks to another team member.

Alternative: Suspend instead of remove

If you want to temporarily disable access:

1. Go to Business > Team.
2. Select the team member.
3. Tap Suspend.
4. They can be reactivated later if needed.

Tip: Suspend team members who are on leave — you can reactivate them when they return.

Need a hand? Email hello@cashmatrix.ng.