Your business on Cashmatrix — collect, pay, manage and grow.
Help running your business — collecting payments from customers, processing payouts, managing POS terminals, generating invoices, and tracking your revenue analytics.
All business topics
Getting Started
Sign up for a business account, set your PIN, create your first business profile, add team members with custom roles, and get started with Cashmatrix for Business.
4 articlesPOS & Terminals
Set up your POS terminal, link it to your business wallet, monitor daily transactions, and troubleshoot common terminal issues.
4 articlesPayouts & Transfers
Send money from your business wallet, process bulk payouts, transfer to team members, and manage your payout schedule.
4 articlesInvoices & Payments
Create and send invoices to customers, collect payments securely, and track payment status in real time.
4 articlesVirtual Accounts
Create dedicated virtual accounts to receive payments from customers, and manage account numbers for different purposes.
4 articlesCards
Issue virtual debit cards for your business operations, fund cards from your wallet, set per-card spending limits, freeze or unfreeze cards instantly, and manage access for team members.
4 articlesFees & Pricing
Understand our transaction fees, POS rental charges, payout fees, and how pricing works across Cashmatrix for Business.
4 articlesSettlements & Reconciliation
Learn how settlements work, when funds are credited to your wallet, and how to reconcile your daily transactions.
4 articlesTeam & Permissions
Add team members, assign roles and permissions, and control what each person can do within your business account.
4 articlesTroubleshooting
Fix common POS terminal issues, failed settlements, login problems, app errors, and other technical difficulties with your business account.
4 articlesPopular articles
How do I create a business account?
Download the app and select 'Business Account' during signup. You'll need your CAC registration number, business address...
Read moreWhat documents are required?
CAC certificate, business address proof (utility bill or tenancy agreement), valid ID of director(s), and BVN. Sole prop...
Read moreHow do I add team members?
Go to Business > Team Members > Add Staff. Assign roles (cashier, manager, admin) with different permission levels. Each...
Read moreWhat are the business account limits?
Basic: ₦500,000 daily. Verified: ₦5,000,000 daily. Enterprise: Custom limits upon request. Limits apply to transfers, wi...
Read moreHow do I request a POS device?
Open the app, go to Business > POS Terminal, and tap 'Request POS'. Fill in your business details and delivery address. ...
Read moreHow do I set up my POS terminal?
Power on the device, connect to Wi-Fi or insert a SIM with data, open the Cashmatrix POS app, log in with your business ...
Read moreStill need help?
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