Can I turn off promotional messages?
Yes. Go to Settings > Notifications > Marketing. Toggle off promotional emails and SMS. Transactional alerts (payments, debits) will still be delivere...
Last updated August 5, 2026
Yes, you can opt out of promotional messages while keeping transactional alerts.
How to opt out
- Open the app and go to Settings > Notifications.
- Tap Marketing.
- Toggle off:
- Promotional emails
- Promotional SMS
What you'll stop receiving
- Marketing emails about new features and offers
- SMS promotions and advertisements
- Newsletters and product updates
What you'll still receive
- Transactional alerts (credits, debits, transfers)
- Security alerts (login attempts, PIN changes)
- Account alerts (savings maturity, bill reminders)
- Service notifications (maintenance, updates)
Important notes
- It may take up to 48 hours for the change to take effect.
- You can re-enable promotional messages at any time.
- Opting out of marketing does not affect your account or services.
Tip: You can also unsubscribe from marketing emails by clicking the "Unsubscribe" link at the bottom of any promotional email.
Need a hand? Email hello@cashmatrix.ng.